Frequently Asked Questions
  • Q: I’ve placed an order but have not received any information.
    • A: After successful order placement a confirmation email will be sent. If not received, check your spam folder. After your order has been shipped a shipping confirmation email will be sent, typically within several business days. Custom orders may take longer to make and ship.


  • Q: How long will it take to receive my order.
    • A: Orders ship worldwide. Delivery times may very depending on country and production time. 


  • Q: Does my order include tracking.
    • A: Yes, all order include tracking. Some shipping providers will have a 5 – 7 day delay in updating tracking. This is more common for international orders.


  • Q: Help, there are items missing from my order.
    • A: Please review your shipping confirmation email. Orders with multiple items may ship separately. Tracking for each package will be emailed once each package has shipped.